How data can help mining companies tackle their trust deficit

By weforum

  • Mining companies say their number-one risk is the trust deficit they have with local communities.
  • A new report by the Responsible Mining Foundation shows how better and more transparent use of data can help close this gap.
  • With sector-wide goodwill and perseverance, these suggested best practices can be normalized across the industry.

Mining companies have acknowledged for the second year in a row that their trust deficit with affected communities – the lack of a ‘social licence to operate’ – is their number-one risk. While society’s expectations are constantly evolving, companies often lament the delays and costs to their operations caused by conflict with local communities, and are increasingly using early warning systems to track negative perceptions within local populations and plan mitigation measures.

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